What Our Clients Say
About Working with Us

Challenge

A retired factory supervisor found that his EPF account showed contributions for only 18 of his 26 years of service. His former employer had changed ownership twice during that period, complicating the trail of responsibility.

Solution

We obtained contribution records from the EPF Board, cross-referenced them with the client's employment contracts, and produced a written opinion identifying the eight-year gap. We then represented the client in correspondence with the Board and the successor employer.

Outcome

A settlement was reached within four months. The client received a lump sum representing the outstanding contributions, with interest. He described the outcome as "more than I dared to hope for when I first came in." Total engagement: 5 months.

Challenge

A client aged 58 had accepted voluntary early retirement from a large employer. The pension benefit offered by the company scheme was substantially lower than what the scheme rules appeared to provide. The employer's HR department maintained their calculation was correct.

Solution

We reviewed the scheme trust deed against the employer's calculation and produced a legal opinion identifying a specific clause that the employer had misapplied. The opinion was provided to the client, who then wrote formally to the scheme administrator using the findings.

Outcome

The scheme administrator reviewed the calculation and revised the benefit upward, consistent with our opinion. No court proceedings were necessary. The client received ongoing monthly payments at the corrected rate. Engagement: legal opinion only, 12 working days to deliver.

Challenge

A client in her early 50s was retrenched along with eleven colleagues. The employer refused to recognise a contractual clause providing enhanced pension benefits for employees retrenched after 15 years of service. She had served 17 years.

Solution

We filed a claim in the Industrial Court asserting the contractual entitlement. Pleadings were prepared promptly; the client was kept informed at each stage. Settlement discussions began before the scheduled hearing date, which we pursued actively on our client's behalf.

Outcome

Settlement was reached eight weeks before the hearing. The client received the enhanced benefit in full, plus a contribution toward legal costs. She noted: "From the first meeting I understood what was possible and what was not. That clarity helped me throughout." Total: 9 months from instruction to settlement.